Need some help?
Here you can find answers to the most popular questions we get asked:
How does the PPLNS reward system work?
Should I choose pool mining or solo mining?
Why have I not received a reward after mining for 24 hours?
How long does it take to find a block?
How long after a block is found will i see funds in my dashboard?
What are the available pool mining addresses?
What are available pool ports?
When do payments happen?
Is it possible to open the pool dashboard on a specific RTM address?
Am I paid only for the coin blocks I mine?
Can I have payment if I have less than 100 RTM?
How much is the pool fee?
Is there a way to change my wallet address (move total amount due from one wallet to another)?
Why does my miner generate lots of duplicate / rejected shares?
Why does my miner recieve a pool error about throttled shares?
Why does my miner not show when the last share was submitted?
Why does my miner recieve a json decode error?
What is miner ban policy on this pool?
Why is my worker name blank or Unnamed?
Why are some of my worker names replaced by all_other_workers worker?
Does PukkaPool support mining with NiceHash?
Does PukkaPool support mining with Mining Rig Rentals?